Privacy Policy
Naiscorp Robotics Smart Technology Joint Stock Company respects your privacy and is committed to protecting your personal information in accordance with this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites, use our mobile applications, or interact with any of our online or offline services that link to this Policy (collectively referred to as the "Services").
By using the Services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
a. Contact Information
When you request consultation, quotations, product demos, or materials, you may voluntarily provide:
- Full name
- Email address
- Phone number
- Company name and job title
- Country/region and any other information you choose to provide
b. Device and Usage Information
We automatically collect certain information when you visit our websites or use our applications:
- IP address, browser type, operating system
- Pages viewed, time spent on pages, referral URLs
- Cookies and similar tracking technologies
c. Cookies and Similar Technologies
We use cookies to ensure proper website functionality, analyze performance, and personalize content. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the collected information to:
- Respond to your requests and provide customer support
- Send technical notices, updates, and security alerts
- Send newsletters, new product information, and event invitations (you may unsubscribe at any time)
- Improve our websites, products, and services
- Analyze trends and user behavior
- Prevent fraud and protect the security of our Services
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. Information is shared only in the following circumstances:
- With companies within the Naiscorp Robotics group
- With trusted third-party service providers (cloud hosting, email services, data analytics, advertising, etc.) under strict confidentiality agreements
- With business partners for co-branded programs (only with your consent where required by law)
- In the event of a merger, acquisition, or asset transfer
- To comply with legal requirements or lawful requests from authorities
- To protect the rights, property, or safety of Naiscorp Robotics, our customers, or others
4. International Data Transfers
Naiscorp Robotics is a global company. Your personal information may be transferred to and stored in countries outside your country of residence (where data protection laws may differ). We implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data remains adequately protected.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your country of residence, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent (where processing is based on consent)
- Request data portability
- Unsubscribe from marketing communications at any time
To exercise these rights, please contact: tai.nguyen@naiscorp.com
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
8. Children's Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be notified on our website along with the updated "Effective Date."
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: